Alerts Updates
| Category | Description | Notes |
| BALANCE | ||
| Account balance above threshold | * Actionable | |
| Account balance below threshold | * Actionable | |
| Account was overdrawn | New 11/1/2022 | |
| Current balance | New 11/1/2022 | |
|
ATM/DEBIT CARD
|
||
| Card transaction over threshold amount | ||
| Debit Card Transaction | ||
| LOANS | ||
| Loan is past due | * Actionable | |
| Loan payment is due | * Actionable | |
| OTHER | ||
| Broadcast alerts | ||
| CD is approaching maturity | ||
| SECURITY | ||
| Address was changed | New 11/1/2022 | |
| Customer logged on to Business product | New 11/1/2022 | |
| Customer updated a phone in Business product | New 11/1/2022 | |
| Email address was changed | New 11/1/2022 | |
| Email Change for Business product | New 11/1/2022 | |
| Login ID for online banking has changed | ||
| Name was changed | New 11/1/2022 | |
| Online banking email address was changed | New 11/1/2022 | |
| Online banking login was locked out | ||
| Online banking password was changed | ||
| Phone number was changed | New 11/1/2022 | |
| TRANSACTION | ||
| A deposit was posted | ||
| A withdrawal was posted | ||
| Check number XXXX cleared | ||
| Electronic draft deducted over threshold amount | ||
| Transaction equal to threshold amount | ||
| Transaction over threshold amount | ||
| Withdrawal over threshold amount occurred | ||
| TRANSFER | ||
| Incoming transfer over threshold amount | ||
| Outgoing transfer over threshold amount | ||
|
Escrow payment was posted |
Retired |
|
Loan advance was posted |
Retired |
|
Payment was posted to a loan |
Retired |
|
ACH Batch Approved |
Retired |
|
ACH Batch is updated. |
Retired |
|
ACH Batch Failed |
Retired |
|
ACH Batch Pending Approval |
Retired |
|
ACH Schedule Done |
Retired |
|
ACH transaction schedule is about to expire. |
Retired |
|
ACH Template Approved |
Retired |
|
ACH Template is updated. |
Retired |
|
ACH Template Pending Approval |
Retired |
|
ACH Transaction Exceed Limit set by bank |
Retired |
|
ACH Type Transfer Limits |
Retired |
|
ACH Transaction Exceed Threshold set by bank |
Retired |
|
ACH Transaction Rejected by CSR |
Retired |
|
Card Pre-Authorization Activity |
Retired |
|
Invalid Log on Attempt for retail product |
Retired |
|
Customer logged on to Retail product |
Retired |
|
NickName Changed in a Retail product. |
Retired |
|
security question changed for Retail product. |
Retired |
|
Stop payment was placed on account |
Retired |
|
Check was returned |
Retired |
|
eStatement enrollments settings changed. |
Retired |
|
Transfer failed |
Retired |
|
Account Status has changed |
Retired |
|
Any Check number cleared my account |
Retired |
|
Internal Alert:Transfer is scheduled |
Retired |
|
ACH Deposit(credit) transaction |
Retired |
|
Statement was generated |
Retired |
|
Internal Alert:Interest was paid to an account |
Retired |
|
Collateral record appraisal review is due. |
Retired |
|
Fee was charged to an account |
Retired |